GearSwitchr Marketplace Rules

1. Listing Standards

Accurate Descriptions

• Listings must include an honest, detailed description of the item's condition, brand, model, and any defects or wear
• Photos must accurately represent the actual item being sold
• Pricing must be clearly stated and include any applicable shipping or local pickup information
• Do not use misleading titles, descriptions, or keywords to inflate search visibility

Item Condition

Use the provided condition ratings consistently:

• New/Never Used: Factory sealed or never taken out of packaging
• Like New: Unused or minimal use; appears unused
• Excellent: Minimal wear, functions perfectly
• Good: Normal wear, fully functional
• Fair: Visible wear, may have minor defects but functional
• For Parts: Non-functional or major defects

2. Communication & Conduct

• Respond to buyer inquiries within 24 hours when possible
• Do not spam users or send unsolicited promotional messages
• Keep all communication professional and respectful
• Do not harass, threaten, or abuse other users
• Do not attempt to move transactions off-platform to avoid seller ratings or dispute resolution
• Honor the prices and terms you have listed; do not negotiate after a buyer has expressed firm interest

3. Transaction Practices

Agreements & Cancellation

• Once a buyer commits to a transaction, honor that commitment or offer a valid reason for cancellation
• Sellers who cancel without cause may lose community standing
• If circumstances change, communicate immediately with the buyer

Shipping & Delivery

• If offering shipping, clearly state shipping costs and estimated delivery times
• Ship items promptly (within 3–5 business days of payment)
• Use tracking and require signature for high-value items when applicable
• Package items securely to prevent damage in transit
• If local pickup is offered, respond to arrangement requests promptly

4. Prohibited Behaviors

• Do not list items you do not actually own or have the right to sell
• Do not use fake or misleading account information
• Do not attempt to manipulate search results, ratings, or reviews through fake accounts or collusion
• Do not share other users' personal information without consent
• Do not blackmail, extort, or threaten other users
• Do not circumvent or attempt to bypass GearSwitchr's safety features, filters, or moderation
• Do not engage in price gouging or unfair trade practices
• Do not list the same item multiple times to artificially inflate inventory

5. Photo & Content Guidelines

• Photos must show the actual item; stock images are not permitted
• Include multiple angles and close-ups of any damage or wear
• Do not include watermarks, logos, or branding of other sellers or websites
• Do not include personal information, contact details, or social media handles in photos
• Photos must not contain nudity, graphic violence, or hate symbols

6. Dispute Resolution & Feedback

• If a transaction goes wrong, communicate with the other party first to find a solution
• Report legitimate issues through the GearSwitchr feedback system
• Leave honest, fair feedback based on your actual experience
• Do not leave negative feedback as retaliation or leverage in a negotiation
• Feedback should focus on the transaction experience, not personal attacks

7. Enforcement & Consequences

GearSwitchr moderators monitor the marketplace for rule violations. Consequences include:

• Warning: First-time minor violations
• Listing Removal: Content violates marketplace standards
• Temporary Suspension: Repeated violations or moderate infractions
• Permanent Ban: Serious violations, fraud, or safety threats

Users may appeal account actions by contacting support@gearswitchr.com.

8. Community Standards

GearSwitchr is committed to a safe, respectful community. We expect all users to:

• Treat others with respect, regardless of disagreement
• Report suspicious activity or safety concerns immediately
• Follow all applicable laws and regulations
• Assume good faith when others make mistakes
• Help create a trustworthy marketplace for everyone

Contact & Questions

If you have questions about these Marketplace Rules or need to report a violation, contact us at:

Last updated: January 20, 2026